Cisco acs 5.2 open tac

[Augustgood]

Hi

How i can i open a tac for Cisco acs 5,2 appliance?

[nspasov]

Hello there Romanista! Even though I die hard Inter fan I would still like to help you! :) Check the following link that contains Cisco TAC's global contacts:

http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

To get support your ACS appliance must have an active support contract (Smartnet)

I hope this helps!

Thank you for rating helpful posts!

[Augustgood]

my problem was that i didn't find the serial number, i solved with command show udi or show inventory.

thank you...:)

[nspasov · Accepted solution]

Ahh ok! Glad you were able to solve your own problem! (+5 from me). If your issue is resolved, you should mark the thread as "answered" :)

Thank you for rating helpful posts!

[mohanak]

Cisco TAC Website

The Cisco TAC website ( http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

http://www.cisco.com/en/US/products/sw/secursw/ps5338/products_installation_and_configuration_guide_chapter09186a0080193aa2.html#wp504022