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Cisco ACS 5.8 password recover

jerryting
Beginner
Beginner

hi Sir

account locked on the ACS 5.8

e.x

Account locked due to 8 failed logins

1 Accepted Solution

Accepted Solutions

Hi,

Any update so far on password recovery.

Let me know if you have any further questions.

Regards

Gagan

PS: rate if helps !!!!

View solution in original post

9 Replies 9

Gagandeep Singh
Cisco Employee
Cisco Employee

Hi,

Please find password recovery for ACS

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-8/installation/guide/csacs_book/csacs_ins.html#38674

Regards

Gagan

PS : rate it as correct if it helps!!!

Hi Sir

I have not found Server CD-ROM,need for external?

Hi,

You can make any DVD bootable and burn it with ISO of ACS 5.8

File Name:

ACS_v5.8.0.32.iso

https://software.cisco.com/download/release.html?mdfid=286286338&flowid=76642&softwareid=282766937&release=5.8.0.32&relind=AVAILABLE&rellifecycle=&reltype=latest

Regards

Gagan

PS: rate it as correct if it helps!!!

Hi,

Any update so far on password recovery.

Let me know if you have any further questions.

Regards

Gagan

PS: rate if helps !!!!

Where you running ACS on, a vm or are you using the appliance ie Integrated Management Controller?

VM - you can upload the ISO to your datastore and on the virtual Machine Properties go to CD/DVD drive. Connect at power on, and select the image on your data store.

Then follow as Gagan said

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-8/installation/guide/csacs_book/csacs_ins.html#38674

Integrated Management Controller - Launch KVM Console. Once connected go to Virtual Media.

Then you can connect from your PC's CD or add the image. - Follow recovery process.

Don't disconnect your pc from virtual media as it will kill the session until you are done.

We have an ACS physical box. Need to reset the password without resetting the device kindly help me provide the steps.

Hi @Manikanta405 

 please take a look at: ACS 5.X CLI Password Recovery, special attention to Step-by-Step Procedure (2. Reboot the ACS 5.x).

 

Hope this helps !!!

If we recover the password, the config on the tacacs get lost too?

If you follow the documented password reset process and don't rerun the install, then your config will remain untouched. 

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