08-26-2024 10:49 AM
hello
we are preparing to upgrade an ISE install from 2.7 -- 3.2
please see attached screenshots
I ran a precheck and got a platform warning
Q has the community got any ideas how to resolve this issue ?
08-26-2024 10:53 AM - edited 08-26-2024 10:54 AM
It looks like you have 34xx platform and they are end of life so the upgrade is not supported.
**Please rate as helpful if this was useful**
08-30-2024 01:17 PM
08-26-2024 10:54 AM
@stephenstown20 the screenshot indicates you are running the ISE 34xx series hardware, this is not support in ISE 3.2. Only the 36xx or 37xx hardware is supported with ISE 3.2
https://www.cisco.com/c/en/us/td/docs/security/ise/3-2/release_notes/b_ise_32_RN.html
08-30-2024 09:23 AM
thank you all
the existing install is on a VM
it appears I will not be able to upgrade this install to 3.2
therefore I will have to start a clean 3.2 install on a new VM and restore the configuration to this install
what is the best way to cease services on the existing 2.7 and activate services on the new 3.2 install ?
08-30-2024 01:16 PM
there are a couple of ways
build a new VM with specs for 3.3 as ISO or as a appliance like 36xx or 37xx
install 2.7 same version and patch
The two options are:
1) make this new 2.7 node as secondary and it will sync up fine.. remove it and make it standalone
upgrade to 3.3 latest patch (use doc on upgrade path - it should be 2.7-->3.0/3.2-->3.3)
2) the 2nd option is to take a backup on 2.7 from current box and restore it and then upgrade it to 3.3
you can do some test with one device..you may have to join AD etc..
If you have too many NASs on the ISE, then during the cutover:
1) disconnect old VM from network
2) reuse the same ip as old ISE VM
What is good about this is that if you have any problems you can shutdown new VM and bring back the old one.
One thing is if you are using smart licensing, then no issues just register the new VM as well during the cutover, otherwise you can ask licenisng team licensing@cisco.com to give you a new smart license... (or do it online from portal) and your old license will also also work with old vm.
**Please rate as helpful if this was useful**
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide