CISCO ISE Upgrade

[robertwmurphy84ctr]

I am trying to complete an upgrade of CISCO ISE from 1.2.1.198 Patch 8 to 1.3.x and am receiving the following:

STEP1: Stopping ISE application...
%Warning: Cannot upgrade this node until the standby PAP node is upgraded and running. If
standbyPAP is already upgraded and reachable ensure that this node is in SYNC from current
Primary UI.
Starting application after rollback...

This is a single ISE standalone deployment so I am unsure how to fix this issue.

Any assistance with this would be appreciated.

TIA

Murph

[Dinesh Moudgil]

Hi Robert,

This error is seen if the device is a single node and node is set to primary. Thus, at the time of upgrade , ISE thinks there is secondary node (as this is primary node) and expect to upgrade the secondary node first.

Make sure this node is standalone.
Go to Administration > Deployment > General Settings > Role : Standalone.
Make sure the role is Standalone and then click on SAVE to confirm and try to upgrade ISE.

Note: Do take a backup before making any significant change on the devices.

Regards,
Dinesh Moudgil

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