Hi All,
Greetings.
we have an issue with Our Customer ISE 3.4 running on AWS (installed from AWS Marketplace) ==> BLANK Live log & Dashboard
after we restore config from Existing ISE.
Chronology:
Before we installed the ISE 3.4 on AWS,
we "try" to backup and restore from Our customer Existing ISE running 2.7 Patch 7, but with additional step.
the detailed of procedure are :
1. Backup Config and Ops from Cisco ISE 2.7 patch 7
2. Installed VM-Temp Cisco ISE 3.2
3. Restored the Config & Ops from Cisco ISE 2.7 patch7, into ISE 3.2 VM-Temp
4. Installed Patch 7, for ISE 3.2 VM-Temp
5. Backup Config & Ops from ISE 3.2 patch 7
6. Installed ISE 3.4 on AWS --> target ISE
7. Restore Config & Ops from ISE 3.2 Patch 7 VM-Temp, into ISE AWS 3.4
8. Installed Patch 3 for ISE AWS 3.4
- All process backup and restore works well.
- but when we try to migrate service (Radius/TACACS) to New ISE AWS 3.4,
- the client can connect and running well, but No Live Log & Dashboard blank
For tshoot we already try :
- Purge Operational Data
- Reset MnT Database
but still the same. the Live Log and Dashboard Still Blank/No Value
what causing it and how we solve the issue?
Kindly need your all insight and enlightment.
Thanks!
Best Regards.
