Cisco NAC Version 4.8.2.1 upgrade to support windows 8.1

[alfie_mohamed]

Hi

there are some info that i need

as we already  did some testing on version 4.8.2.1 to run on windows 8.1 and seems it's not supported

is it?

and need any documentation to upgrade the cisco nac server  to the latest version available

please advise

tq

Alfie

[Charlie Moreton]

Windows 8.1 is supported in version 4.9(3).  The Release Notes detail the upgrade process.

You do need to have at least the NAC appliances listed:

NAC-3315, NAC-3355, and NAC-3395 (FIPS or non-FIPS mode), NAC-3415, NAC-3495

The Release Notes are found here:

http://www.cisco.com/c/en/us/td/docs/security/nac/appliance/release_notes/49/493rn.html#pgfId-621869

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

[alfie_mohamed]

thanks Charles for the reply

So, if the CAM/CAS is running on version 4.8.2 can it directly upgrade to version 4.9.3?

and if upgrading to latest version 4.9.4 can it just upgrade by using this

cca_upgrade-4.9.4-from-4.8.x-4.9.x.gz without upgrading to version 4.9.3

seems the documentation quite confusing on the upgrade compatibility matrix

and the upgrade documentation

"

Upgrading to Release 4.9(4)
Note When you directly upgrade from Cisco NAC Appliance Release 4.9 to Release 4.9(4), you might face
issues, especially on the CAS. It is recommended to upgrade from Release 4.9 to Release 4.9(1), and
then to Release 4.9(4).
Note To upgrade from Cisco NAC Appliance Release 4.1(8) or earlier to Release 4.9(4), you must first
upgrade your system to Release 4.8(x), then to Release 4.9(1) and then upgrade to Release 4.9(4).
You cannot upgrade Cisco NAC Appliance Release 4.1(8) or earlier to Release 4.8(x). You need to
upgrade your system to Release 4.5(x), 4.6(1), or 4.7(0) and then upgrade to Release 4.8(x).
Note Starting from Cisco NAC Appliance Release 4.9, if there are inconsistencies in the database schema of
the CAM, the upgrade process may be aborted. It is recommended to upgrade the CAM first and then
the CAS. Otherwise, the CAS would have been upgraded but not the CAM. See also Troubleshooting
CAM Database During Upgrade, page 89.

"

[Charlie Moreton]

Yes, that is correct.