Cisco Secure ACS 4.0 Solution engine problem

[Goblet101]

Hi,

I have a probleme with a Cisco Secure ACS 4.0 Solution Engine (CSACSE-1113-K9).

I try to power up the engine, but the light in the power button stay blinking all the time. Anyone have a idea why ?

Last week, I boot it for the first time (It's brand new), every things goes fine.

I made " shutdown " then wait the message to press 4 seconds power button to turn it off. This morning, nothing come up.

I see one thing in the console "Press <SpaceBar> to update BIOS." after that, blank. No bios detection, no harddrive dectection, no windows boot.

Any idea ?

Thank you

[jreekers]

Hi.

Are you sure you're not talking about #8 as shown in this diagram:

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacsapp/csapp32/install/ovrvuap.htm#wp1026107

Which just is used for unit identification??

[Goblet101]

No, I'm sur.

Then we have version 1113 of ACS.

See: http://www.cisco.com/application/pdf/en/us/guest/products/ps6731/c2001/ccmigration_09186a008068f7bd.pdf

Page 32(1-8) #2.

I let the engine off about 6hours after my first post, then I try back. The engine start.

What can cause this problem ?