Empty ANC portal in ISE 2.2 when using Pxgrid remediation

[jpujol]

Hi,

I made a remediation setup between FP 6.2 and ISE 2.2, and it works as expected (the end device is moved into the exception policy and is remediated properly).

However, this device doesn't show up in the ANC->End Point assignment List.

I can use the EPS Unquarantine  menu to remove the MAC address from the list of remediated devices, however it doesn't appear here.

Would it be a know issue in 2.2, or just a particular issue linked to my environment ?

Thanks for any comment,

jean-francois

[nir-r]

Hi,

It looks like a normal behavior when assignment is done by using FMC (PxGrid).

I notice the same behavior  with ISE version 2.1 and 2.2

Of course it will be nice if ISE will show this MAC list under endpoint assignment list.

So the way to see the quarantine MAC and in order to  Unquarantine  is by using  ANC report or look at the radius log.

Nir

[jpujol]

Any idea about any improvement planned in a near future ?

It looks challenging to ask an helpdesk guy to look into a radius log file to verify whether a machine has been quarantine or not ...

thanks,

jean-francois

[hslai]

Please contact ISE product management team to discuss roadmap items.