Excessively High Repeat Counters

[scamarda]

Looking for feedback. I have a customer that has a excessively high count in their dashboard repeat counters.  TAC (686627918) is telliing them this is due to their guest wireless and clients automatically connecting and then disconnecting or roaming.  I can understand the explanation since they have a open wireless network. Looking to hear from others and see what you've done if anything to curb the excessive authentications.  I know I can add a hotspot PSK or usename/password but the customer is not interested in going that route.

Thanks.

Sam

[RaffyLindogan]

Hi mate,

How much repeat counters are you seeing?

Are you showing it for one endpoint only or multiple different mac addresses?

Can you send a photo.

If it's too high then probably there's an issue on the supplicant or your wireless infrastructure timeout that it keeps on reinitiating the authentication session.

Cheers,

Raffy

[hslai]

Second to RaffyLindogan.

It would worth to review Cisco Wireless LAN Controller (WLC) Configuration Best Practices - Cisco (esp. Client

Exclusion)