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Expiration Emails HTML

vibobrov
Cisco Employee
Cisco Employee

Hi Folks,

I'm finding that guest account expiration emails can't be customized with html in neither 2.0 or 2.1. However, the emails gets sent as HTML files. That means that a simple thing such as new line becomes invisible when the actual email is viewed.

Here's an example email that gets sent when i created a multi-line expiration notification:

                                <td style="font-family:Arial; font-size:13px">

                                  <p>

                                  Your account is going to expire in 3 days. Please notify your sponsor to extend your account now to avoid any delays.

aaa

aaa

aaa

                                </td>

Since there's no <br> or <p> between the lines, any HTML viewer joins all those lines into one long sentence.

At this point, I'm just looking for a way to force in a new line character.

Is this a known limitation? Are enhancements planned?

Thanks

1 Accepted Solution

Accepted Solutions

Jason Kunst
Cisco Employee
Cisco Employee

Please open a sev3 defect if can't edit in html and ask internally on new enhancements

View solution in original post

1 Reply 1

Jason Kunst
Cisco Employee
Cisco Employee

Please open a sev3 defect if can't edit in html and ask internally on new enhancements