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Having problems with posture remediation uninstalling FireFox

DennisPerez2791
Level 1
Level 1

ISE 2.4 AnyConnect posture remediation can uninstall cclearner app but gets an error that the feature is not supported for Firefox or Google browsers to uninstall.   Does ISE support this feature.

 

AnyConnect version win-4.6.03049

AnyConnect ComplianceModuleWindows 4.3.405.2048

 

3 Replies 3

howon
Cisco Employee
Cisco Employee

Are you trying to uninstall an application as part of remediation? If so does the end user have rights on the local PC to do so? Also, where is the error from? Can you share the screen shot of the error?

Trying to uninstall google browser.   User has rights to PC.   I have attached srceenshot.  Having the same issues with Firefox.

 

Please check Cisco Identity Services Engine - Compatibility Information - Cisco and look for the support charts for the compliance module used in your deployment for the particular FireFox version. If un-install application is supported in the particular combination, then it's likely a bug. Please gather a DART bundle and submit it to TAC for analysis. TAC will file a bug, as needed.