Hotspot Portal Not Assigning Endpoint to the Configured Identity Group

[vishnuvardhan-gollapudi]

• Configured an identity group and assigned it to the Hotspot Portal in Cisco ISE.
• Issue: When an endpoint hits the Hotspot Portal, its MAC address is not being stored in the configured identity group.
• Instead, the MAC address is being stored in the default Endpoint Identity Group - Profiled Workstation.

Session Events Analysis:

Timestamp Event

3025-09-14 9459-26.021	RADIUS Accounting Stop Request
2025-03-14 91166126.294	Authentication Failed
2025-08-14 913561274244	Dynamic Authorization Succeeded
2025-03-14 01141644	Authentication Succeeded
2025-03-14 01:26:26.282	Dynamic Authorization Succeeded
2025-03-14 01:11:21.215	Authentication Succeeded
2025-03-14 01:31:20.992	Dynamic Authorization Succeeded
2025-03-14 00:56:19.542	Authentication Succeeded

Can anybody help on this ?

[Omi+]

We are facing exact same issue, any fix for this? 

[MHM Cisco World]

Make new post please 

MHM