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03-23-2019 08:05 AM - edited 03-23-2019 08:26 AM
i have ACS appliance version 5.8
i lost GUI administrator account
i can log into CLI
how can i make new account to log into GUI
or make i password reset for GUI account
note : i change ACSadmin user name and i cant remember it so i cant use #acs reset-password command
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03-25-2019 06:58 AM
I do not think we are able to list the web UI admin users. You may reset-password on acsadmin and take it from there.
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03-23-2019 08:38 AM
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03-23-2019 10:37 AM
unfortunately it doesn't work
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03-23-2019 11:30 AM
https://community.cisco.com/t5/security-documents/acs-5-x-cli-password-recovery-procedure/ta-p/3125810
The other issue you may encounter is ACS 5.8 is not patched is this bug.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy45998/
5.8 is still TAC supported, if the password recovery procedure does not work, you should engage them.
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03-24-2019 08:48 AM
this steps to reset cli admin
how can i show all user including gui admins users (defualt user for gui is ACSadmin)
so i can reset its password using #acs reset-password xxxx from cli
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03-25-2019 06:58 AM
I do not think we are able to list the web UI admin users. You may reset-password on acsadmin and take it from there.
