How To: ISE Web Portal Customization Options

[c.fuller1]

Has anyone come up with any solution for this requirement?   

The capability within ISE to customize the type and number of fields in the form that comes up when you are creating/sponsoring guest accounts.  

and/or 

Second, ability to auto-fill the fields in this form with AD attributes when using SSO/SAML authentication.   Correct?

Specific Customer Comments:

We would like to require all employees to use the portal to self-sponsor themselves for BYOD internet access from their phones.

Right now there is a big list of fields we collect per user when sponsoring a guest, and employees have to manually fill out all of those fields for themselves.

If we could customize what fields are shown, we could maybe ensure the only field was “email address” or something and lifetime.

Or alternatively if we could auto-populate fields then the fact that there are 10 fields wouldn’t matter because we would auto-populate when someone is self-sponsoring a byod device from their AD attributes…and they would just select the account lifetime and click submit.

[c.fuller1]

Ok thanks.

So the issue with that from the customer perspective is having all those additional fields showing that are not needed and confusing the self-sponsor user who simply wants to authenticate for internet access. That might result in extra calls to the help desk asking what those fields are for, etc. Undermining user experience.

I imagine they could also stand up another ISE to provide the customized portal that only shows the two fields: username: password: and maybe a message.

I’m going to dig into the BYOD workflow and see if that might accommodate this use case as well.

Thanks