ISE 1.4: Cannot remove Network Device from NDG

[Marcelo Martins de Castro]

I created a Group to put Network Devices in it but this Group is not necessary anymore.
When I try to move the device out from the group nothing happen.
If I edit the device and try to unlink it from this group nothing happen too.

Has anybody had this problem and know the solution for this?

Regards

[Gagandeep Singh]

Hi,

What browser are you using. Is this group called somewhere in policy.

Try to change the group of Network Device to other Group.

Regards

Gagan

[Marcelo Martins de Castro]

We work with Firefox ESR version 31, but I tried with the version 45.4 and nothing was changed.

I verified again into policy and there are no rule related to the group I want to remove.

I guess it is an issue.
I will do a last try before to open a case. I will reinsert the related network devices from CSV file without this group and check what will happen.

[nspasov]

Yeah, I would definitely try a different browser. Preferably Firefox. Let us know how this goes. 

Thank you for rating helpful posts!

[Marcelo Martins de Castro]

I already use Firefox and I tried to do this by IE 11.
I did a try by the latest Firefox ESR and nothing change.

[nspasov]

In that case I would suggest contacting Cisco TAC for further assistance. I have seen similar behavior before and it was due to issues with the database. 

Give that a try and let us know what the outcome is. 

Thank you for rating helpful posts!