12-13-2019 08:16 AM
Hi. My problem is when a new user is created in the sponsor portal, this when he is going to enter from the captive portal created in a fortinet does not work, the solution is to create the user in sponsor portal and search again, give him edit and save it again without modify anything, that way the user can log in, if this procedure is not done, the authentication error failed - 24206 User disabled.
the connection is by radius
ISE Version 2.3 Patch 6
Can someone help me or if it is a version bug
Mi problema es cuando se crea un usuario nuevo en el portal sponsor, este cuando va a ingresar desde el portal user authenticationcautivo creado en un fortinet no funciona, la solucion es crear el usuario en portal sponsor y buscarlo nuevamente, darle editar y volverlo a guardar sin modificar nada, de esa forma el usuario si puede ingresar, si no se realiza este procedimiento simpre sale el error de autenticacion fallida - 24206 User disabled.
Version de ISE 2.3 Patch 6
Alguien puede ayudarme o se trata de un bug de la version
12-14-2019 04:59 PM
Please check the timezone configured for the guest users.
If that is the problem, please engage Cisco TAC.
12-17-2019 02:54 PM
The time zone is correct, user update must be done to make it work.
12-17-2019 03:02 PM
@hslai wrote:
Please check the timezone configured for the guest users.
If that is the problem, please engage Cisco TAC.
agree, did you see this post as well? https://community.cisco.com/t5/security-blogs/ise-guest-types-do-i-really-need-locations-and-timezones/ba-p/3664399
I'd recommend using portal test URL in the guest portal to test the flow as well?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide