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Radius authentication reboot service Application Server

Gabriel HM
Level 1
Level 1
hello,
I am doing a laboratory with ISE version 3.1, the authentication of the machine and user is being done through EAP-TLS, with the AnyConnect agent, after the device tries to authenticate, the ISE Application Server service restarts.
ISE events are forwarded, I appreciate your support.

GabrielHM_0-1683824451562.png

 

 

2 Accepted Solutions

Accepted Solutions

dalbanil
Cisco Employee
Cisco Employee

Hey Gabriel, I tried looking into the release notes resolved defects, but could not find anything similar https://www.cisco.com/c/en/us/td/docs/security/ise/3-1/release_notes/b_ise_31_RN.html my recommendation would be to install the latest patch for 3.1 to get the most stable code https://software.cisco.com/download/home/283801620/type/283802505/release/3.1.0 , in case you install it and you continue having the issue then please open a case with TAC for further investigation.

View solution in original post

Hello, Update to ISE.3.1 patch 6 and fix the issue.

 

View solution in original post

3 Replies 3

dalbanil
Cisco Employee
Cisco Employee

Hey Gabriel, I tried looking into the release notes resolved defects, but could not find anything similar https://www.cisco.com/c/en/us/td/docs/security/ise/3-1/release_notes/b_ise_31_RN.html my recommendation would be to install the latest patch for 3.1 to get the most stable code https://software.cisco.com/download/home/283801620/type/283802505/release/3.1.0 , in case you install it and you continue having the issue then please open a case with TAC for further investigation.

Hello, Update to ISE.3.1 patch 6 and fix the issue.

 

thomas
Cisco Employee
Cisco Employee

Sorry I am not downloading a random *.zip file from a public forum.

If a single authentication is causing your ISE node to reload, you will want to call TAC for support!