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TEAP (EAP-TLS) issue with user authentication

abdullaS
Level 1
Level 1

We configured EAP chaining for TEAP and enabled certificate-based authentication for both user and machine.

Below are some key points:

  • ISE 3.3p7
  • Win 11
  • TEAP and EAP chaining protocols are enabled
  • We followed this doc
  • Below is AuthZ policy set, and actions are permit all for both (for the sake of testing only)Screenshot 2025-08-11 104258.png
  • Here is the live logs resultnw.PNG
  • Here is the adapter auth settings
  • image (2).png
  • Correct root cert is selected in both auth methods
  • User and machine cert enrollment is also working fine

Issue: The machine gets successfully authenticated on wired connection and hit the correct policy but when the user log in, it hits the default ACCESS_REJECT policy.

Live logs results:

During machine auth = 

EapChainingResultUser failed and machine succeeded

During user auth = 

EapChainingResultUser succeeded and machine failed

We are not able to achieve User and machine succeeded result.

Any leads will be helpful!

1 Accepted Solution

Accepted Solutions

abdullaS
Level 1
Level 1

Update:

This issue was resolved. There were some mismatch attributes in SAN of the user cert after making some changings the issue was resolved.

View solution in original post

4 Replies 4

JPavonM
VIP
VIP

Do you have such authorization policy for both suceeded?

Yes this one.. but i cannot see eap chain result of both succeeded in the live logs when user login

Screenshot 2025-08-11 120246.png

only change the order of Authz 
1- both success 
2- user failed and machine success 

this order is write in doc you share and this what I know how you config chain 


MHM

abdullaS
Level 1
Level 1

Update:

This issue was resolved. There were some mismatch attributes in SAN of the user cert after making some changings the issue was resolved.