Up to Date option not available in Patch Management condition for any vendor .

[Gagandeep Singh]

Hi  Team,

Customer running ISE 2.2 not able to select the Up to date option. It's grayed out.

Is it a bug or any other workaround to make it work.

Attached screenshot for reference.

Any help would be appreciated.

Regards

Gagan

[hslai]

As shown in your screenshot, the values for "Update Check Support" are NO for all entries. Thus, they are grey out.

[Gagandeep Singh]

Thanks for the reply Hsing.

Can you confirm the idea behind up to date option if it is not in use. What would I tell customer on this option.

Any help would be appreciated.

Regards

Gagan

[hslai · Accepted solution]

We do have such support on certain vendor products; e.g. Microsoft SCCM.

You may ask the customer's account team to discuss it with our PM or open an enhancement to add support for a particular vendor products.