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WIRED ISE GUEST PC DISCONNECTS FROM NETWORK

Isaac001
Level 1
Level 1

Dear community,

I have a wired ise guest pc(Windows 11,non domain) disconnecting from the network after idling for about 5mins, then the pc needs to sign in to guest portal to gain back access.

From the show auth sessions int(below), you can see the Ipv4 address state is  "unknown". Once pc signed in the Ip is restored. What could be causing the pc to get loose authentication during idle time? Why can't it stay authenticated for a longer period so guest users don't have to continuously sign in? 

Isaac001_1-1720687078497.png

Regards,

Isaac.

 

5 Replies 5

Can I see port config 

And aaa config in SW

MHM

Hi @MHM Cisco World ,

Thanks for your response.

port config 

Isaac001_0-1720702155191.png

aaa config in SW

Isaac001_1-1720702428217.png

 

sorry I make you wait
are this issue solved ?

thanks 

MHM

Hi @HMHMHM ,

Issue was not resolved.

Regards,

Isaac.

Isaac001_1-1720687078497.png