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Cisco Network Assistant (CNA) Error: Connect

JOSE CHAUCA
Level 1
Level 1

Best regards community,

 

Please I need your help, I installed Cisco Network Assistant 5.8 (9.1) for manage some catalyst switches as 2950, 2960, 2960S, 2960X, 3750X. I can manage all devices except WS-C2960X-24TS-LL model, I have following message from CNA: "Error: Connect Index: 26, Size:26". This device have same configuration for level 15 access as other devices with user name and password. the catalyst switch IOS version is 15.0(2)EX4

This problem is about either software or hardware? How can solve?

 

Thanks in advance

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