LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

[William Stridsland]

Our server team just upgraded our Win2K3 with Service Pack 2 and now our daemon manager fails to start:

net start rmdmgtd

The CiscoWorks Daemon Manager service is starting.

The CiscoWorks Daemon Manager service could not be started.

A system error has occurred.

System error 1067 has occurred.

The process terminated unexpectedly.

We've rebooted multiple times, tried resetCasuser.exe and checked system and dmgtDbg.log logs but no clues.

Has anybody had to deal with this problem?

Thanks!.....William

[Joe Clarke]

Check your Windows Event Viewer for any relevant dmgtd errors, and post your NMSROOT\lib\classpath\md.properties.

[William Stridsland]

Thank you for responding, Joe. Attached are the related windows events and the md.properties contents.

Thx...William

[Joe Clarke]

I don't see any obvious problems here (assuming D:\PROGRA~1\CSCOpx is your NMSROOT). Please post the syslog.log.

[William Stridsland]

Here's the syslog.log. Note that the SP2 upgrade was done in the period from 8:56 to 12:33 yesterday.

[Joe Clarke]

Daemon Manager is crashing on what appears to be a segmentation fault. The next step will be to do dmgtd debugging. You will need to open a TAC services request to proceed from here.

[William Stridsland]

Thanks Joe - will do.