API Gateway timeout

guitbbb · ‎08-21-2025

Is anyone aware of any issues with the Meraki API?

I'm trying to run the following GET request and am receiving an error:

GET /organizations/{organizationId}/inventory/devices

I'm getting a 504 Gateway Time-out error.

All the other GET requests are working fine.

ConnorL1 · ‎08-21-2025

Hmm working here for me, however I've only got a small org.

How many devices do you have in your inventory?

guitbbb · ‎08-21-2025

Around 3,000 but this request usually takes 1~2 seconds.

ConnorL1 · ‎08-21-2025

Might be worth opening a Support case if you're hitting this frequently - we can then raise this with Engineering.

obrigg · ‎08-21-2025

Thanks for reporting. Can you check if you're still getting an error?

jacob.martinez · ‎09-24-2025

Been getting this all morning

Failed to rename xxxx-xxxx-xxxx: <html>
<head><title>504 Gateway Time-out</title></head>
<body>
<center><h1>504 Gateway Time-out</h1></center>
<hr><center>nginx</center>
</body>
</html>

obrigg · ‎09-24-2025

Sounds like a good reason to open a support case.
What is the API call you're trying to make?

jacob.martinez · ‎09-24-2025

Did open a case, I am renaming all the cameras across an org