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13 minute timeout for Teamviewer connection

spfister336
Explorer
Explorer

We are using a pair of Firepower 4115s in an active/standby configuration. Our security policy does not allow TeamViewer connections except for a small handful of networks. One of the networks that does not have access sometimes has users that try and connect. The firewall logs show 0 bytes transferred, and a session duration of 00:13:03. Why would it take 13 minutes for that connection to time out?

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