Add device in IME

[andyjgoss]

I'm having problems adding a device to IME. I have two 4240s which are both running 6.2(1)E3, and I want to add them into IME 6.2 but experiencing problems.

When I click add and enter in the device details (name, IP address, username and password) and click ok, a status window appears with a scrolling bar which doesn't change.

I can log into each IPS device individually using IDM but cannot seem to be able to add them into IME... please help.

[ivillegas]

Try to do the following:

From Windows service control panel

Stop service called Cisco IPS Manager Express

Stop service called MYSQL-IME

Then

Start MYSQL-IME

Start Cisco IPS Manager Express