aip-ssm-10 cplane error

[radek.kocian]

Hello,

I have problem with my IPS module in ASA5510. After central power failure the module stopped work.

Status of module is  "Unresponsive" (over show module command). All attempts to get it live ended with this status.

I tried "hw-module module 1 reset", "hw-module module 1 recover", replace and insert module with reload of appliance, but no success.

During this tests I set  "debug cplane 255" and saw this messages:

cp_connect: Connecting to card 1, socket 7, port 7000

cp_connect: Error - cp_connect() returned -1

cp_check_connection: handle -1, conflicts with connection 1 (-1)

cp_check_connection: handle -1, conflicts with connection 2 (-1)

cp_check_connection: handle -1, conflicts with connection 3 (-1)

cp_update_connection: Error updating connection_id 0

Do you know anybody what it means? I tried to find any information on the web about it, but no success

Unfortunately, this device isn't already under contract, so I cannot open the case.

I cannot reconcile with the idea that it is a hardware failure and module is dead.

Thanks for any advice.

Radek

[rhermes]

Either your module is sick or the backplane on your 5510 has problems.

Do you have another 5500 chassis to put this module into to test?

- Bob

[radek.kocian]

Hi Bob,

no, I haven't another chassi.

It seems to be the only way to find out if problem is with module or with backplane.

Thanks