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AnyConnect cannot connect to Packaged Contact Center Enterprise 11.5(1) Sandbox...

sushilb
Level 1
Level 1

Hello,

I am trying to connect PCCE sandbox lab but getting below SSL error and due to this I am not able to connect it. I tried reserving the PCCE lab multiple times (one at a time) but every time got the same SSL issue.

I reserved the sanbox lab again, but faced the same problem

 

Cisco AnyConnect Secure Mobility Client (version 4.3.05017) .

 

 

Copyright (c) 2004 - 2016 Cisco Systems, Inc.  All Rights Reserved.

 

 

 

 

  >> state: Disconnected

  >> state: Disconnected

  >> notice: Ready to connect.

  >> registered with local VPN subsystem.

  >> contacting host (devnetsandboxlabs.cisco.com/xxxx) for login information...

  >> notice: Contacting devnetsandboxlabs.cisco.com/xxxx.

AnyConnect cannot verify server: devnetsandboxlabs.cisco.com

    - Certificate has expired.

    - Certificate is from an untrusted source.

Connecting to this server may result in a severe security compromise!

 

 

Most users do not connect to untrusted servers unless the reason for the error condition is known.

 

 

Connect Anyway? [y/n]: y

 

 

  >> Please enter your username and password.

 

 

Username: XXXXX

Password:

  >> state: Connecting

  >> notice: Establishing VPN session...

The AnyConnect Downloader is analyzing this computer. Please wait...

The AnyConnect Downloader is performing update checks...

  >> notice: The AnyConnect Downloader is performing update checks...

  >> notice: Checking for profile updates...

  >> notice: Checking for product updates...

Failed to get configuration because AnyConnect cannot confirm it is connected to your secure gateway. Contact your system administrator.

  >> notice: Connection attempt has failed.

  >> error: AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again.

  >> state: Disconnected

 

Any help would be appricated.

1 Accepted Solution

Accepted Solutions

mikael.lahtela
Level 4
Level 4
Hi,

The SSL certificate has expired so check in Anyconnect client settings and disable "Block connections to untrusted server" under Preferences tab.
This is not recommended for security reasons.

br, Micke

View solution in original post

2 Replies 2

mikael.lahtela
Level 4
Level 4
Hi,

The SSL certificate has expired so check in Anyconnect client settings and disable "Block connections to untrusted server" under Preferences tab.
This is not recommended for security reasons.

br, Micke

Thanks Mikael giving me hint.

I resolved this issue by connecting to VPN from "Network Setting" of Ubuntu.

Actually initially I was try to connect from terminal using "vpn connect hostname" command and I was not able to connect it. But now I am connected from "Network Setting"

 

Thanks. 

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