ASA 5505 not working

[yvannpaillet]

When i install my ASA5505 i get the following message, could you help me please?

"This platform has a Base license.

Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0)

                             Boot microcode   :  CNlite-MC-Boot-Cisco-1.2

                             SSL/IKE microcode:  CNlite-MC-IPSEC-Admin-3.03

                             IPSec microcode  :  CNlite-MC-IPSECm-MAIN-2.05

i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte

count = 1. Reason: I2C_UNPOPULATED_ERROR"

[varrao]

Seems to be hardaware issue, you might need to get the hardware replaced. I would suggest you open a TAC case for it.

Thanks,
Varun Rao
Security Team,
Cisco TAC

[yvannpaillet]

Thinks, but which hardware should i replace, the memory or the whole asa5505 please tell me

[varrao · Accepted solution]

No not the memory but the unit.

Thanks,
Varun Rao
Security Team,
Cisco TAC

[yvannpaillet]

You mean the whole unit can not be used any more ?

[varrao]

For that particualr purpose only a TAC case is needed, if replacement is to be done, it would be done for the whole unit.

Thanks,
Varun Rao
Security Team,
Cisco TAC