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Beginner

ASA 5505 Security Plus Licensing Issue

Hi all!

I have a ASA 5505 that I test with which originally came with the Security Plus license. I recently erased flash and loaded the latest asa841-k8.bin version of IOS along with asdm-642.bin. Everything booted fine and came up as it does when freshly wiped however I noticed that i was now only running a base license. If I issue the sh activiation-key command, I noticed the following messages (full output is at the bottom):

The Running Activation Key is not valid, using default setting

......

This platform has a Base license.

......

Failed to retrieve flash permanent activation key

Did I somehow kill my Security Plus licensing when I did the erase flash? If so how do I recover it?

Thanks!!!!

-ken

ciscoasa# sh activation-key

Serial Number:  JMXXXXXXHU

Running Permanent Activation Key: 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000

The Running Activation Key is not valid, using default settings:

Licensed features for this platform:

Maximum Physical Interfaces       : 8              perpetual

VLANs                             : 3              DMZ Restricted

Dual ISPs                         : Disabled       perpetual

VLAN Trunk Ports                  : 0              perpetual

Inside Hosts                      : 10             perpetual

Failover                          : Disabled       perpetual

VPN-DES                           : Enabled        perpetual

VPN-3DES-AES                      : Disabled       perpetual

AnyConnect Premium Peers          : 2              perpetual

AnyConnect Essentials             : Disabled       perpetual

Other VPN Peers                   : 10             perpetual

Total VPN Peers                   : 25             perpetual

Shared License                    : Disabled       perpetual

AnyConnect for Mobile             : Disabled       perpetual

AnyConnect for Cisco VPN Phone    : Disabled       perpetual

Advanced Endpoint Assessment      : Disabled       perpetual

UC Phone Proxy Sessions           : 2              perpetual

Total UC Proxy Sessions           : 2              perpetual

Botnet Traffic Filter             : Disabled       perpetual

Intercompany Media Engine         : Disabled       perpetual

This platform has a Base license.

Failed to retrieve flash permanent activation key.

The flash permanent activation key is the SAME as the running permanent key.

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Cisco Employee

Re: ASA 5505 Security Plus Licensing Issue

Hi Ken,

If you know what the activation key is for your security plus license, you can simply re-install it with the 'activation-key' command from global config mode.

If you've misplaced the key, you'll want to open a support case to get it retrieved.

Hope that helps.

-Mike

View solution in original post

2 REPLIES 2
Highlighted
Cisco Employee

Re: ASA 5505 Security Plus Licensing Issue

Hi Ken,

If you know what the activation key is for your security plus license, you can simply re-install it with the 'activation-key' command from global config mode.

If you've misplaced the key, you'll want to open a support case to get it retrieved.

Hope that helps.

-Mike

View solution in original post

Highlighted
Beginner

ASA 5505 Security Plus Licensing Issue

Ended up opening a case with Cisco Licensing and they were able to resend me my key. Thanks Mike!