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ASA 5515 Fire Power Module not loading in ASDM

Ibrahim Bhuiyan
Level 1
Level 1

After successful Installation Fire Power Module is not loading in ASDM. But I can ping it from my PC. Also I can access through ssh.

Note: I cant ping from ASA to FirePower Module

Can anyone help me to findout the problem.

 

FIREWALL-Primary/act# sh module sfr

Mod Card Type Model Serial No.
---- -------------------------------------------- ------------------ -----------
sfr FirePOWER Services Software Module ASA5515 FCH204XXXX

Mod MAC Address Range Hw Version Fw Version Sw Version
---- --------------------------------- ------------ ------------ ---------------
sfr a0e0.af52.cacd to a0e0.af52.cacd N/A N/A 6.4.0-102

Mod SSM Application Name Status SSM Application Version
---- ------------------------------ ---------------- --------------------------
sfr ASA FirePOWER Up 6.4.0-102

Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
sfr Up Up

FIREWALL-Primary/act#

 

FIREWALL-Primary/act# sh modul sfr details
Getting details from the Service Module, please wait...

Card Type: FirePOWER Services Software Module
Model: ASA5515
Hardware version: N/A
Serial Number: FCH2042XXXX
Firmware version: N/A
Software version: 6.4.0-102
MAC Address Range: a0e0.af52.cacd to a0e0.af52.cacd
App. name: ASA FirePOWER
App. Status: Up
App. Status Desc: Normal Operation
App. version: 6.4.0-102
Data Plane Status: Up
Console session: Ready
Status: Up
DC addr: No DC Configured
Mgmt IP addr: 192.168.1.102
Mgmt Network mask: 255.255.255.0
Mgmt Gateway: 192.168.1.1
Mgmt web ports: 443
Mgmt TLS enabled: true
FIREWALL-Primary/act#

 

 

2 Replies 2

manabans
Cisco Employee
Cisco Employee

For SFR running version 6.4.0, the minimum ASDM version requirement is 7.12(1).
Refer 'Troubleshoot' in this document and follow different verification procedures. https://www.cisco.com/c/en/us/support/docs/security/adaptive-security-device-manager/200889-Using-ASDM-to-manage-a-FirePOWER-module.html
Check ASA and ASA FirePOWER Module Compatibility,
https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html#id_59075

But 7.12(1) is not working with my ASA5515.
Cisco Adaptive Security Appliance Software Version 9.12(3)12
I installed asdm 7.121 but shows in config the old one is 7.22

 

I cant understand what happen?

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