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ASA 5520 dead console

mbayramo
Level 1
Level 1

Hello Folks,

 

Anyone know if memory of a flash on ASA 5520 completely dead should I see anything when I'm connecting to console port ? 

(at least initial boot message?). I have a unit it looks ok but zero output via console.  Tried all speed setting same issue.  

I think it hardware issue  and I need to fix it myself.

 

Kind Regards,

MB 

1 Accepted Solution

Accepted Solutions

Hi,

If the flash is corrupted on the ASA device , you should see some prompt on the Console.

I think if no console , you should proceed with the RMA of the unit through TAC.

Thanks and Regards,

Vibhor Amrodia

View solution in original post

3 Replies 3

mvsheik123
Level 7
Level 7

Hi,

 

What is the status of the LED when you power the unit.

Check this link:

http://www.cisco.com/c/en/us/td/docs/security/asa/hw/maintenance/guide/asa_hw/overview.html

You may want to try reseating Memory in the unit,

Thx

MS

 

Hi,

If the flash is corrupted on the ASA device , you should see some prompt on the Console.

I think if no console , you should proceed with the RMA of the unit through TAC.

Thanks and Regards,

Vibhor Amrodia

mbayramo
Level 1
Level 1

I can't do RMA since it old unit for the lab. The logic board looks ok so it kind strange.  

What about memory if all memory  dead should I see something via console ? 

The status LED yellow and the rest green.   

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