ASA 8.2 Crashes when running a Capture

[Vlad Olteanu]

Guys,

This is a problem I face lately , that my FWs are simply freezing when I do a capture on the inside interface.

I was not really able to find to much about this problem.

I have 4 l2l tunnels running on the FWs , but the traffic never exceeds 600pkts/sec.

Anyone seen this before?

Thanks

Vlad

[Jennifer Halim]

If it actually crashes, it will log in crashinfo in your ASA. You should open a TAC case so the crash info can be decoded and the TAC engineer can help you to determine what causes the crash. More than likely a software upgrade is required.

Here are a couple of bugs that might match your issue:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtc42215

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtb17498