ASA CSC module issue

[pramod devhare]

Hi,

I am Having cisco asa 5510 appliances with csc ssm module ssm-csc-10-k9. From last few days am facing the browsing problem and it happens twice in the week.

When the problems occur i am not able to browse any internet page but on the same time i am able to ping the internet sites. When i restarted the ASA device that time my problem goes resolved.

Can any one help me what exactly issue that i am facing. Please suggets because i am in very trouble since this happens every week.

[Julio Carvajal]

Hello Pramod,

This kind of issues that appear to be random are the more difficults to troubleshoots but that does not mean it cannot be resolved,

My recommendations as usual for this scenarios are:

-Enable logging and send as much logs as possible to a syslog server so we can see the logs at the time of the issue

-Create captures on the ASA on both interfaces ( Inside/Outside) matching HTTP traffic from an specific source and make sure the ASA is the one causing the issue

-What happens if you disable the CSC? does it work?

Regards

Hey Man, remember to rate all of the helpful posts