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ASA phone proxy after failover problem

f.mottini
Level 1
Level 1

Dear all,

i have a problem with my asa phone proxy

i have two ASA 5520  in HA.

I have 10 phone register with ASA active primary.

if i execute the command

     show phone-proxy secure-session

i can see the phone session on the ASA.

if i perform the same command on the passive ASA i can't see the session replicated from the active member.

If i switch the cluster the phone enter in a registrating loop and can't connect to the ASA now active.

If i switch back immediately (the session are still present on the first asa) the phone register again and all works

the ASA have version 8.4(5)

the phone are a 7921g

is normal that the skinny don't start again and re-register the phone on the ASA that became active after failover?

can you help me?

thanks a lot

1 Reply 1

Julio Carvajal
VIP Alumni
VIP Alumni

Hello,

At the moment, ASA tls-proxy sessions and media sessions are not 
replicated to the standby unit. When a failover occurs, the endpoints 
registered with ASA phone proxy have to re-register with the active ASA. 
The audio will be lost.

The end user should be informed to reboot their phone when it becomes 
unregistered.
Julio Carvajal
Senior Network Security and Core Specialist
CCIE #42930, 2xCCNP, JNCIP-SEC
Review Cisco Networking for a $25 gift card