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ASDM HTTP error code 503

fgasimzade
Level 4
Level 4

Hello everyone!

Can not get ASDM to Launch, receive HTTP error code 503  - Service Unavailable

Cisco Adaptive Security Appliance Software Version 8.2(3)

Device Manager Version 6.2(1)

Java Runtime 5 update 22

Any suggestions?

Thank you!

3 Replies 3

varrao
Level 10
Level 10

Can you share your ASA configuration??

Thanks,
Varun Rao
Security Team,
Cisco TAC

Thanks,
Varun Rao

Can you tell me what exactly you need because the configuration is quite big and it will take some time to sanitize

I can access ASA over http, download the Launcher, but when I log in I get the error I mentioned above

Hi Bro

Is your workstation having this problem, or all the workstations accessing to the FW is having similar issue?

Anyhow, please do download the latest JAVA version 7 Update 5 onto your workstation and ensure you don't have aqny proxy settings enabled in your Internet browser. This should be good.

If this still doesn't work, download the latest ASDM version asdm-634-53.bin and ensure you've this command set in your FW asdm image flash:/asdm-634-53.bin. This should be good.

P/S: If you think this comment is useful, please do rate them nicely :-)

Warm regards,
Ramraj Sivagnanam Sivajanam
Review Cisco Networking for a $25 gift card