Can not copy new images into my ASA

[waheedullah Bahaduri]

Hello Experts,

I have many firewalls, and i successfully copy new images into them.   

But i have an ASA which i can copy the new images into that,  but after the copying process finishes , i run command "dir"  new image is not shown there.     can u tell me what can be the issue.     on otherhand i can copy ASDM into that firewall.  only OS images can not be copied

i dont get any error message during or after copying process

[Marvin Rhoads]

What version do you currently have running and what image are you trying to copy?

I ask because if you are currently at 8.4(5) or 9.0(4) (or lower), you must first upgrade to one of them in order to copy and upgrade to later versions.

Reference:

http://www.cisco.com/c/en/us/td/docs/security/asa/asa95/release/notes/asarn95.html#ID-2152-0000000a

[waheedullah Bahaduri]

Hi Marvin,

currently im running with 9.1.  I tried to copy 9.2 , 9.4, 9.6 ,   Unfortunately none of them gets copied onto my ASA.   But i could  copy latest version of ASDM 7.x version

[Marvin Rhoads]

Are you running 9.1(1)? The caveat applies to that release as well. 

[waheedullah Bahaduri]

Hi Marvin, 

I wilk have to check to assure its exact version. Unfortunately Curently i dont have access to the ASA. But will check in few hour

i want to ask if it is ruuning 9.1(1), then which version i should upgrade direct?

[Marvin Rhoads · Accepted solution]

waheedbahaduri  ,

Please see the release notes I linked earlier. They include the full upgrade compatibility table.

9.1(1) requires you first upgrade to 9.1(2). Only then can you move to a later release.

Note that even copying the new ASA software image (post-9.1(2)) first requires the intermediate upgrade to 9.1(2) as the file structure is changed, thus the interim step is required.

ASDM is not affected by this restriction.

[Massimo Baschieri]

Once I had a similar issue, failed to copy boot images using ftp or tftp, but file transfer inside asdm succeeded, did you try that?