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Cannot ping external IP from inside firewall

jill.kane
Level 1
Level 1

I am trying to ping 99.23.119.78 from inside our firewall and am receiving a request timeout. I receive a response from outside the firewall though.

Can someone help?

Thanks!

Here is my current config:

Result of the command: "show running-config"

: Saved
:
ASA Version 8.2(1)
!
hostname ciscoasa
enable password qVQaNBP31RadYDLM encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
!
interface Vlan1
nameif inside
security-level 100
ip address 192.168.1.1 255.255.255.0
!
interface Vlan2
nameif ATT
security-level 0
pppoe client vpdn group ATT
ip address pppoe setroute
!
interface Ethernet0/0
switchport access vlan 2
!
interface Ethernet0/1
!
interface Ethernet0/2
!
interface Ethernet0/3
!
interface Ethernet0/4
!
interface Ethernet0/5
!
interface Ethernet0/6
!
interface Ethernet0/7
!
ftp mode passive
clock timezone EST -5
clock summer-time EDT recurring
same-security-traffic permit inter-interface
object-group service DM_INLINE_TCP_1 tcp
port-object eq ftp
port-object eq ftp-data
port-object eq www
access-list ATT_access_in remark Linkstation Access
access-list ATT_access_in extended permit tcp any host 99.23.119.78 object-group DM_INLINE_TCP_1
access-list ATT_access_in remark Linkstation FTP
access-list ATT_access_in extended permit tcp any interface ATT eq ftp
access-list ATT_access_in remark Linkstation FTP-Data
access-list ATT_access_in extended permit tcp any interface ATT eq ftp-data
access-list ATT_access_in remark Linkstation FTP HTTP Customer
access-list ATT_access_in extended permit tcp any interface ATT eq www
access-list ATT_access_in remark Linkstation Remote Admin
access-list ATT_access_in extended permit tcp any host 99.23.119.73 eq www
access-list ATT_access_in remark RealVNC
access-list ATT_access_in extended permit tcp any interface ATT eq 5510
access-list ATT_access_in extended permit tcp any host 99.23.119.78 eq 29000
access-list ATT_access_in extended permit tcp any host 99.23.119.78 eq 39000
access-list ATT_access_in extended permit tcp any host 192.168.1.4 eq 5510
access-list ATT_access_in remark Linkstation Access
access-list ATT_access_in remark Linkstation FTP
access-list ATT_access_in remark Linkstation FTP-Data
access-list ATT_access_in remark Linkstation FTP HTTP Customer
access-list ATT_access_in remark Linkstation Remote Admin
access-list ATT_access_in remark RealVNC
access-list ATT_access_in remark Linkstation Access
access-list ATT_access_in remark Linkstation FTP
access-list ATT_access_in remark Linkstation FTP-Data
access-list ATT_access_in remark Linkstation FTP HTTP Customer
access-list ATT_access_in remark Linkstation Remote Admin
access-list ATT_access_in remark RealVNC
access-list ATT_access_in extended permit icmp any any echo
access-list ATT_access_in extended permit icmp any any echo-reply
access-list extended extended permit tcp any host 192.168.1.3 eq ftp
access-list extended extended permit tcp any host 192.168.1.3 eq ftp-data
access-list extended extended permit tcp any host 192.168.1.3 eq www
access-list extended extended permit tcp any host 99.23.119.73 eq 5900
access-list extended extended permit tcp any host 99.23.119.73 eq 5510
access-list extended extended permit tcp any host 99.23.119.73 eq 5511
pager lines 24
logging enable
logging asdm informational
mtu inside 1500
mtu ATT 1500
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
global (ATT) 1 interface
nat (inside) 1 0.0.0.0 0.0.0.0
static (inside,ATT) tcp 99.23.119.73 www 192.168.1.3 www netmask 255.255.255.255
static (inside,ATT) tcp interface 29000 192.168.1.4 29000 netmask 255.255.255.255
static (inside,ATT) tcp interface 39000 192.168.1.4 39000 netmask 255.255.255.255
static (inside,ATT) tcp interface 5510 192.168.1.4 5510 netmask 255.255.255.255
static (inside,ATT) tcp interface 5511 192.168.1.4 5511 netmask 255.255.255.255
static (inside,ATT) tcp interface 3389 192.168.1.4 3389 netmask 255.255.255.255
static (inside,ATT) tcp interface www 192.168.1.3 9000 netmask 255.255.255.255  dns
access-group ATT_access_in in interface ATT
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
http server enable
http 192.168.1.0 255.255.255.0 inside
http 0.0.0.0 0.0.0.0 ATT
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
telnet timeout 5
ssh 0.0.0.0 0.0.0.0 ATT
ssh timeout 5
console timeout 0
vpdn group ATT request dialout pppoe
vpdn group ATT localname eossolutions@static.att.net
vpdn group ATT ppp authentication pap
vpdn username eossolutions@static.att.net password ********* store-local
dhcpd auto_config ATT
!
dhcpd address 192.168.1.5-192.168.1.132 inside
dhcpd enable inside
!

threat-detection basic-threat
threat-detection statistics port
threat-detection statistics protocol
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
!
class-map inspection_default
match default-inspection-traffic
!
!
policy-map type inspect dns preset_dns_map
parameters
  message-length maximum 512
policy-map global_policy
class inspection_default
  inspect dns preset_dns_map
  inspect ftp
  inspect h323 h225
  inspect h323 ras
  inspect rsh
  inspect rtsp
  inspect esmtp
  inspect sqlnet
  inspect skinny 
  inspect sunrpc
  inspect xdmcp
  inspect sip 
  inspect netbios
  inspect tftp
!
service-policy global_policy global
prompt hostname context
Cryptochecksum:bd6ede5c5400c2d1472282d3834f49f1
: end

2 Replies 2

You are not allowed to ping from the inside network the external interface of the ASA, you should be able to ping any other external IP but not the IP of another interface of the ASA, only the directly attached interface is able to respond to ping.

This is a limitation on the ASA

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