Cisco ASA 5520 can't accept any order...like no keyboard connected

[muhammadakkad]

Dear all,

We have a problem, Cisco ASA 5520

It's starting up and load the image ... till the end (ciscoasa>)

But i can't enter any word also when it's  starting up.. and giving me

Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.
Boot in 6 seconds.

It will not accept any order... Space  Break  and  Esc,

Just it will start up to the end and didn't accept any order... like no keyboard connected

I hope to get your support to solve the problem, i attached Doc file from the ASA screen

Thank you for time,

Best Regards,

Muhammad Ali.

[Philip D'Ath]

Disable flow control in your terminal program.

[muhammadakkad]

Dear Philip,

Thank you for your answer,

I Disabled flow control .. but..the same problem

I want to ask if anybody can disable the console .. so no body can enter any order

Because i heard that someone worked on this device in the company ... after that, he left

And the device was working good before that guy,

So, i don't know if anybody can disable the console orders or something like that...

[Philip D'Ath]

It is very unlikely that the console has been disabled.  I am not aware of anyway to do this.

[muhammadakkad]

In this case, do you know if can i use AUX port instead of console port to enter to the exec mode,