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Cisco ASA Failover issue

Mahendra B
Level 1
Level 1

Hi,

I recently came across a peculiar cisco asa fail over issue where the device failover occurred when some of the interfaces went down even though the interface were not configured to be monitored.

I have verified the below mentioned possibilities

a) The failover link is up

b) Both the firewalls are running same IOS version's and have same licenses.

c) Failover keys are the same on both the devices.

Below are some show commands i ran during the initial troubleshooting to solve this.

Any help or inputs regarding this issue would be really appreciated.

 

Primary Device Config's

 

 sh failover history
==========================================================================
From State                 To State                   Reason
==========================================================================
17:28:07 PDT Jul 10 2014
Not Detected               Negotiation                No Error

17:28:12 PDT Jul 10 2014
Negotiation                Cold Standby               Detected an Active mate

17:28:13 PDT Jul 10 2014
Cold Standby               Sync Config                Detected an Active mate

17:28:27 PDT Jul 10 2014
Sync Config                Sync File System           Detected an Active mate

17:28:27 PDT Jul 10 2014
Sync File System           Bulk Sync                  Detected an Active mate

17:28:38 PDT Jul 10 2014
Bulk Sync                  Standby Ready              Detected an Active mate

05:58:56 PDT Jul 31 2014
Standby Ready              Cold Standby               Configuration mismatch

05:58:57 PDT Jul 31 2014
Cold Standby               Sync Config                Configuration mismatch

05:59:10 PDT Jul 31 2014
Sync Config                Sync File System           Configuration mismatch

05:59:10 PDT Jul 31 2014
Sync File System           Bulk Sync                  Configuration mismatch

05:59:23 PDT Jul 31 2014
Bulk Sync                  Standby Ready              Configuration mismatch

17:07:09 PDT Sep 5 2014
Standby Ready              Failed                     Interface check

17:07:12 PDT Sep 5 2014
Failed                     Standby Ready              Interface check

11:04:50 PDT Oct 10 2014
Standby Ready              Just Active                HELLO not heard from mate

11:04:50 PDT Oct 10 2014
Just Active                Active Drain               HELLO not heard from mate

11:04:50 PDT Oct 10 2014
Active Drain               Active Applying Config     HELLO not heard from mate

11:04:50 PDT Oct 10 2014
Active Applying Config     Active Config Applied      HELLO not heard from mate

11:04:50 PDT Oct 10 2014
Active Config Applied      Active                     HELLO not heard from mate

==========================================================================

failover
failover lan unit primary
failover lan interface f_over GigabitEthernet0/7
failover polltime unit 1 holdtime 5
failover polltime interface 3 holdtime 15
failover link f_over GigabitEthernet0/7
failover interface ip f_over 10.1.1.1 255.255.255.252 standby 10.1.1.2

 

Secondary Device Config's

failover exec mate sh failover history   
==========================================================================
From State                 To State                   Reason
==========================================================================
11:22:17 PDT Oct 10 2014
Not Detected               Negotiation                No Error

11:22:25 PDT Oct 10 2014
Negotiation                Cold Standby               Detected an Active mate

11:22:26 PDT Oct 10 2014
Cold Standby               Sync Config                Detected an Active mate

11:22:40 PDT Oct 10 2014
Sync Config                Sync File System           Detected an Active mate

11:22:40 PDT Oct 10 2014
Sync File System           Bulk Sync                  Detected an Active mate

11:22:53 PDT Oct 10 2014
Bulk Sync                  Standby Ready              Detected an Active mate

19:59:37 PDT Oct 10 2014
Standby Ready              Failed                     Interface check

19:59:40 PDT Oct 10 2014
Failed                     Standby Ready              Interface check

10:17:22 PST Nov 19 2014
Standby Ready              Failed                     Interface check

==========================================================================

failover
failover lan unit secondary
failover lan interface f_over GigabitEthernet0/7
failover polltime unit 1 holdtime 5
failover polltime interface 3 holdtime 15
failover link f_over GigabitEthernet0/7
failover interface ip f_over 10.1.1.1 255.255.255.252 standby 10.1.1.2

 

 

 

 

1 Reply 1

Vibhor Amrodia
Cisco Employee
Cisco Employee

Hi,

Can you be a bit more specific about the time when the failover happened which you are checking for.

Also , try to get the show failover state output from both the ASA units.

Thanks and Regards,

Vibhor Amrodia

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