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Cisco ASA Smart Call Home Feature

franciscocaccam
Level 1
Level 1

Hi Sir/Maam,

I am trying to use the built in feature of Cisco ASA 5510 smart call home feature with the purpose of automatic backup creation by email. I found the configuration which Sir Rama Dharba created and last modified by Sir David White Jr on this link https://supportforums.cisco.com/docs/DOC-14958. I already configured the said instructions but when I send a test email it says it cannot contact the email server. Below is the error that I am getting from our ASA. Kindly share any thoughts that will point me to the right direction since I am new to firewall. Thanks

OGI-MNL-ASA-FW0# call-home test profile ASA_Config_Backup

INFO: Sending test message to fcaccam@example.com...

ERROR: Connecting to SMTP server xxx.xx.xxx.xx failed: CONNECT_FAILED(33)

ERROR: Failed: CONNECT_FAILED(33)

Thanks,

Francis

2 Replies 2

franciscocaccam
Level 1
Level 1

Please disregard question. I already resolved issue

how did you resolve?

i have many firewalls to monitor, some work perfectly fine, the others don't.

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