Cisco ASA with FirePOWER downloads correctly Active Directory users but they aren't shown on "Access Control Policy"

[JoseSilva7497]

Hi there,

I'm trying to deploy an "Access Control Policy" with Active Directory users but the users don't appear.

As you can see on this image there are 11 users downloaded which is right, my AD group has 11 users.

But under "Access Control Policy" there are only 3 of those 11 users.

I don't know what could be causing this.

This is my setup:

-Cisco Firewall 5508-X

-ASA version 9.13(1)

-ASDM version: 7.13(1)

-Cisco ASA with FirePOWER Services: 6.5.0.1 (build 35)

-Active Directory (Windows Server 2016)

-FirePOWER User Agent for Active Directory v2.5 build 147

Any ideas? Thanks in advance.

[nspasov]

A couple of questions:

• Can you post your identity policy configuration?
• Do you have the identity policy attached to your ACP?
• Can you post your Realm configuration?

Thank you for rating helpful posts!

[JoseSilva7497]

This is my identity policy configuration

That identity policy is attached to the "Access control policy"

And this is the Realm configuration

Thanks in advance