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Cisco ASDM - Unable to Launch Device Manager From <IP address>

Nicholasdunkle1
Level 1
Level 1

Hello, 

 

After running a few updates through ASDM on the ASA and the ASDM manager, I am now unable to access the ASA through ASDM. I get the error stated in the title after putting in my username and password. Also, when I try to access the ASA through the browser I get an error "404 Not Found" The requested URL /admin/public/index.html was not found on this server. I was able to access the ASA with ASDM without issue before the updates. 

 

I can SSH into the ASA just fine, however I am not able to use ASDM to access it. Any assistance would be greatly appreciated. 

3 Replies 3

marce1000
Hall of Fame
Hall of Fame

 

 - Check this thread :

            https://community.cisco.com/t5/network-management/asa-5510-404-not-found-on-asdm/td-p/2505256

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hello, 

 

I have tried the commands in that thread, with no luck. For the solution on that page it says to run the command "asdm image flash:/asdm.bin". When I run that command I get back "Device Manager image set, but unable to find flash". When I run the command show asdm image I get back disk0:/asdm-792-152.bin. However when I run "asdm image disk0:/asdm-792-152.bin" I get back the same unable to find error. 

 

  - Check the logs on the ASA when this is done . look for additional info's if any.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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