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Cisco Error: Setup failed to launch installation engine

bethtyler
Level 1
Level 1

When launching the CSA installation, I am getting an error that says "Setup failed to launch installation engine. Access denied." This agent kit has been deployed to hundreds of servers with no problems. Has anyone see this problem before or know of a solution?

1 Reply 1

tsteger1
Level 8
Level 8

Check your access rights and the version of Installshield on the server. I've seen a conlict with newer versions (1/3/2003 or newer) of Ikernel.exe left over from other installations.

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