Cisco FMC Connection Events problem

[Qais Sherfeed]

Hi,

I have two FTD 2110 HA cluster  version 7.0.4 managed by virtual FMC  version 7.0.4  

When I try to view the FMC connection events page the browser keeps loading for minutes and then I get the error message "Unable to process this query. Please contact support."

I tried to check Health from the FMC monitor page and I found all services running 

I tried restarting the FMC but it did not solve the problem 

I want to know

if it is a known issue how I can resolve it?

if it is not a known issue how I can troubleshoot it?

Is it safe if I install a new FMC and reconnect the FTDs and does it can done without interrupting any running connections and losing any configurations?

Thanks,,

[marce1000 · Accepted solution]

                   - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwe51489

 M.