10-27-2023 10:40 AM
Hello
I have been trying to access my FPR 2100 firewall for around a week but without success.
Before the problem occurred I freely connected to the port management and typed the address 192.168.45.45 in the browser to access the device manager web interface, but it has been a while since I have been able to connect to it. As far as I know, I did not change the address or block the port management.
When I connect to the management port of the firewall, with my machine I can ping the IP address of the firewall management port which is 192.168.45.45.
Since the problem occurred, I have noticed an unusual behavior of the SYS indicator which flashes non-stop.
Your help will be of great use to me
THANKS
10-28-2023 10:06 AM
- If you have other types of access possible, such as SSH , telnet or console then check the logs on the device ,
M.
11-01-2023 04:49 PM
Hi,
Have you checked if you still have access to the CLI? If so, you can move to expert mode and run the command "sudo pmtool status | grep -i down", if you see a process down this might indicate there is a problem with the appliance and it is strongly encouraged that you open a case with TAC to review and remediate this issue.
Best regards,
- R
11-01-2023 08:47 PM
The flashing SYS LED is indicative of the following:
You can check from console, but probably have to open a TAC case.
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