Cisco Security Agent install issue

[ttorgerson]

We are running VMS 2.3 and are trying to install the Cisco Security Agent 4.03. We keep getting the error "Unable to assign SA password".

We uninstalled 2.3 and MSDE, shut down all resident programs (AV, etc.). Then follwoing the CISCO MSDE instructions installed the SP3a version of MSDE and then reinstalled the VMS 2.3. These work without error. When we attempt to run the CSA 4.03 setup the error "Unable to assign SA password" occurs and the setup aborts. Can anyone provide guidance on how we can correct this problem?

Thanks

[pradeepde]

The following document should give you a better idea,

http://www.cisco.com/univercd/cc/td/doc/product/vpn/ciscosec/csa/40/vmsig.pdf