Cisco Sourcefire Sensor 3D2100 unable to do restore/reimage
I have encountered problem to do reimaging/restore for Sourcefire Sensor 3D2100.
Issues descriptions: Unable to proceed with reimaging/restore of the sensor from software version 4.10 to 5.2, the screen as attached.
Current software version: 4.10.1
Copied restore image ‘Sourcefire_3D_Device_2100-5.3.0-571-Restore.iso’ into USB drive and boot from USB drive à detected, but the ‘System_Restore’ menu option still not listed
Burned restore image ‘Sourcefire_3D_Device_2100-5.3.0-571-Restore.iso’ into DVD and boot from external DVD drive à detected, but the ‘System_Restore’ menu option still not listed
Tried press ‘Ctrl + U’, but still enter the same red LILO Boot Menu screen à the ‘System_Restore’ menu option still not listed
I wonder if the boot option to boot to the reimage partition is not listed or missing in the BIOS was related to the drive might be missing the reimage system file or has been corrupted? Probably will it be to arrange for an RMA for this Sourcefire Sensor 3D2100? Looking forward to hear from you urgently.
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