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Cisco User Agent in FMC 7.0.1

laurathaqi
Participant
Participant

Dear community, 

 

Will I be able to still use Cisco User Agent, if I upgrade my FMC from 6.6.5 to 7.0.1? 

 

Looking forward to hearing from you. 

 

Thank you,

Laura 

2 Accepted Solutions

Accepted Solutions

Rob Ingram
VIP Master VIP Master
VIP Master

@laurathaqi no it's been depreciated, you need to use ISE/ISE-PIC to learn the IP/User bindings.

 

You cannot upgrade a Firepower Management Center with user agent configurations to Version 6.7.0+.

 

Version 6.6.0/6.6.x is the last release to support the Cisco Firepower User Agent software as an identity source. You should switch to Cisco Identity Services Engine/Passive Identity Connector (ISE/ISE-PIC). To convert your license, contact Sales.

https://www.cisco.com/c/en/us/td/docs/security/firepower/670/relnotes/firepower-release-notes-670/features.html#Cisco_Concept.dita_113a49fd-b57e-4d83-ab25-a16a7e060804

 

https://www.cisco.com/c/en/us/products/collateral/security/firesight-management-center/bulletin-c25-744508.html

 

 

View solution in original post

3 Replies 3

Rob Ingram
VIP Master VIP Master
VIP Master

@laurathaqi no it's been depreciated, you need to use ISE/ISE-PIC to learn the IP/User bindings.

 

You cannot upgrade a Firepower Management Center with user agent configurations to Version 6.7.0+.

 

Version 6.6.0/6.6.x is the last release to support the Cisco Firepower User Agent software as an identity source. You should switch to Cisco Identity Services Engine/Passive Identity Connector (ISE/ISE-PIC). To convert your license, contact Sales.

https://www.cisco.com/c/en/us/td/docs/security/firepower/670/relnotes/firepower-release-notes-670/features.html#Cisco_Concept.dita_113a49fd-b57e-4d83-ab25-a16a7e060804

 

https://www.cisco.com/c/en/us/products/collateral/security/firesight-management-center/bulletin-c25-744508.html

 

 

laurathaqi
Participant
Participant

@Rob Ingram @balaji.bandi 

 

Thank you for your much appreciated feedback! 

 

Wanted to fix the "Smart License Monitor - Smart Agent communication error with the Smart Licensing cloud", were field notice https://www.cisco.com/c/en/us/support/docs/field-notices/721/fn72103.html  recommended to jump directly to 7.0.1 for the issue to get fixed. But now I see I can't due to still using User Agent on FMC Virtual version 6.6.5.

 

On the link that @balaji.bandi shared, I read that customers with FMCv25 can get ISE-PIC at no cost, I will proceed with this option for now and see if I can upgrade to ISE-PIC without any additional cost. 

 

Many thanks, 

Laura 

 

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