CiscoWorks VMS Security Monitor competed reports fail to email

[genewolfe]

Windows Server 2000

VMS 2.2

SecMon 2.2

We periodically have an issue with CiscoWorks VMS Security Monitor Reporting where VMS will stop emailing completed reports. In the past when we reboot the server the email which has been queued up somewhere all gets delivered and the email delivery will work for a few months until it stops again. We rebooted the server this time and the completed reports emails are still not being delivered.

When I test email functionality from the Windows command prompt with blat I can send email from the system through the mail server to my email address. All of the CiscoWorks processes are running without errors.

Where else can I look to troubleshoot this issue?

Thanks in advance

[#2]

There might be probelm in contacting mail server configured in SecMon

See this URL for Configuring the E-mail Notifications with Scripts for IDS Alerts Using CiscoWorks Monitoring Center for Security:

http://www.cisco.com/en/US/products/hw/vpndevc/ps4077/products_configuration_example09186a00801fc770.shtml#maintask1