09-07-2016 04:55 AM - edited 03-12-2019 06:07 AM
Dear Madam/Sir,
I'm using ASA5585-X Firepower SSP40 with Firesight Management VM. My software version is 6.0.1.1. I also get periodically all five minutes a health event for URL Filtering Monitor:
Cloud lookup failure
The Firesight VM is connecting via Squid-Proxy. But I also tried to connect via NAT without Proxy, same problem. I know the document:
DNS-Solution is ok and I can find successful connections in both directions in the netflow table at internet edge like:
Source Destination Prot SPRT DPRT Bytes Packets
141.48.3.24 54.77.161.115 6 45661 80 6384 20
54.77.161.115 141.48.3.24 6 80 45661 8142 13
I can't find any problem. But sometimes (but not often) I also get
Process is running correctly
What can I do?
Regards,
Uwe
:
09-07-2016 05:39 AM
Hi ,
If you see this message periodically and then it goes automatically , it is kind of cosmetic on 6.0.1.1 , i have filed a bug on this : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz74243/?reffering_site=dumpcr
This is resolved in 6.1 version .
Regards,
Aastha Bhardwaj
Rate if that helps!!!
09-07-2016 11:52 PM
Hi,
ok, than I'll wait for the upgrade. Untill then I ignore the cloud lookup failure.
Thank you for support.
Regards,
Uwe
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